I have a HP Pavilion dv6800 notebook running on windows 7 x64. Till yesterday fingerprint reader was working fine. Today when I swap my finger it shows an error message “Unsuccessful fingerprint scan”. I tried many times with different finger but same message shows every time.
Then I login by typing the password and uninstall DigitalPersona Personal 4.11 and AuthenTec inc. AES2501A driver, restart and reinstall them. Still it shows the same error message.
So I try something unusual, I swap my finger down to up (Unusual direction) instead of up to down (usual direction), and it detected my figure again. Isn’t it strange!!!
Anyone have any idea or solution for this issue please comment.